Privacy Policy and Website Terms & Conditions of Use

First: Introduction and about the office

Abdelrahman Murad Legal Consultancy welcomes you to its website, through which it aims to introduce its legal services and to provide the information and means necessary to communicate with the office, its clients, and those interested in legal affairs.

This policy governs the terms of use of the website, the mechanism for collecting, processing and protecting personal data, and the rules that must be observed when using the website, contacting the office, or publishing any content relating to it.

The term "the office" in this policy means Abdelrahman Murad Legal Consultancy, and the term "the user" means any person who visits the website, browses its content, uses the services available on it, or communicates with the office through it.

Office details:

• Name: Abdelrahman Murad Legal Consultancy.
• Website: https://amlc.ae
• Email: info@amlc.ae
• Phone and WhatsApp: 0541330331 – 0581884645
• Address: United Arab Emirates – Emirate of Sharjah – Sharjah Publishing City.

Second: Acceptance of the terms and conditions

The user's access to the website, browsing of it, or use of any of the services or means of communication available on it constitutes an acknowledgement that they have read this policy and agree to abide by its provisions, to the extent permitted by the legislation in force in the United Arab Emirates.

If the user does not agree to any of these terms, they must stop using the website and the services connected to it.

The office reserves the right to amend or update this policy whenever necessary, and the amendments take effect from the date of their publication on the website.

Third: Collection and use of personal data

The office may collect the personal data that the user provides voluntarily when contacting it, requesting a legal consultation, filling in the electronic forms, or enquiring about services — including the name, phone number, email address, and information relating to the nature of the request.

Some technical data may also be collected automatically when visiting the website, such as the Internet Protocol (IP) address, the type of browser and device, the pages visited, and the duration of use, depending on the technical tools actually in use.

The data is used for legitimate purposes connected with communication, responding to enquiries, studying requests, providing legal services, organising appointments, developing and protecting the website, and fulfilling legal, regulatory and professional obligations.

The office does not sell personal data to third parties or use it for unlawful purposes.

Fourth: Data protection and privacy

The office is committed to maintaining the confidentiality of the personal data it receives, and to taking the appropriate technical and organisational measures to protect it from unauthorised access, use, disclosure, alteration or destruction.

Data is processed in accordance with the legislation in force in the United Arab Emirates, including Federal Decree-Law No. (45) of 2021 on the Protection of Personal Data, within the scope of its application.

The office may engage technology, hosting or technical support service providers, to the extent necessary to operate the website and provide the services, with due regard to the relevant data protection and confidentiality requirements.

Fifth: Cookies

The website may use cookies and similar technologies to improve the user experience, facilitate browsing, analyse the website's performance and remember certain preferences.

The user can control these files through the browser settings, noting that disabling some of them may affect the operation of certain features of the website.

Sixth: Rights of personal data subjects

Personal data subjects enjoy the rights established under Federal Decree-Law No. (45) of 2021 on the Protection of Personal Data, including the right to access their data, correct it or request its deletion, and to object to its processing or withdraw consent to it where legally permissible. These rights may be exercised by contacting the office through the contact details set out in this policy, in accordance with the controls and exceptions provided for by law.

Seventh: Confidentiality of information and legal correspondence

The office is committed to maintaining the confidentiality of the information, documents and correspondence it receives in the course of providing its legal services, in accordance with its established legal and professional obligations.

The user is requested not to send confidential documents or information relating to cases or disputes through public or unsuitable channels, except after coordinating with the office on the appropriate means of transmission.

Sending an enquiry, a contact request or a document through the website does not in itself constitute acceptance by the office to take on the case or the creation of a professional or contractual relationship, and no obligation to provide a legal service arises except after the office's approval and the completion of the relevant engagement or instruction procedures.

Eighth: Rules for using the website and contacting the office

The user undertakes to use the website and the office's communication channels in a lawful and responsible manner, without prejudicing the rights of the office or of third parties or violating the legislation in force.

In particular, the user is prohibited from:

• Using the website or communication channels to abuse the office, its staff or its clients, or to offend their dignity or standing.
• Publishing or circulating information or allegations the user knows to be untrue, or presenting misleading facts with the intent of damaging the office's reputation or casting doubt on its integrity or credibility.
• Publishing malicious or misleading comments, reviews or ratings, creating fake accounts, or using untrue names or identities with the intent of abusing the office or affecting its reputation.
• Directing insults, defamation, threats, slander, blackmail or incitement against the office or any of its staff.
• Publishing or republishing correspondence, conversations, documents or confidential data exchanged with the office without lawful justification or the required consent.
• Impersonating the office's name or capacity, using its logo or visual identity, or creating pages or accounts that suggest affiliation with it without authorisation.
• Using the website or its electronic forms to send unlawful, threatening, abusive or misleading content, or flooding the communication channels with repeated messages and requests with the intent of disruption or harm.
• Attempting unauthorised access to the website's systems or data, disrupting its services, tampering with its content, or exploiting it in any unlawful manner.

Ninth: Published comments, ratings and opinions

The office respects the right of clients and visitors to express their opinions and submit their observations and complaints in a lawful and objective manner, and this policy is not intended to prevent genuine criticism, complaints made in good faith, or recourse to the competent authorities.

Nevertheless, any comment, rating or review relating to the office must arise from a genuine experience, and must be objective and free of disparagement, abuse, and allegations not based on true facts.

Rating platforms, social media, or any other electronic means may not be used to publish fabricated information, partial or misleading facts, to manufacture negative ratings, to post repeatedly from multiple accounts, or to incite others to abuse the office, where this is done with the intent of causing harm, distortion, or exerting unlawful pressure on it.

The office reserves the right to request clarification or correction of published information, to respond to it by lawful means, to document it and retain the necessary evidence and records, to contact the platform concerned to request a review or removal of the content in accordance with its policies and the law, or to resort to the competent authorities where the matter so requires.

Tenth: Legal liability for abuse and harm to the office

Any use of the website, communication channels or electronic platforms that involves a violation of the law or an infringement of the office's rights, reputation or legitimate interests may give rise to legal liability, depending on the nature of the act, its circumstances and the available evidence.

This includes, where its legal elements are met, publishing or republishing insults, defamation or slander; publishing false or misleading information with intent to harm; threats or blackmail; impersonating the office; publishing confidential correspondence or data without lawful justification; or any other act constituting a violation of the legislation in force.

In such cases, the office reserves the right to take the necessary legal action before the competent authorities, including filing reports, complaints and civil claims, requesting that the violation cease, the offending content be removed or the published information corrected, and claiming compensation for proven material or moral damages connected to the offending act, in accordance with the law.

These provisions shall not be understood to mean that merely expressing a negative opinion, submitting a legitimate complaint, or making objective criticism in good faith constitutes a violation or gives rise to legal liability; liability is assessed in accordance with the law, the facts, the evidence and the circumstances of each case.

Eleventh: Limits of the office's liability

The office exercises reasonable professional care to ensure the accuracy and currency of the information published on the website; however, content published for general information and awareness purposes does not constitute a tailored legal consultation or a final legal opinion on a specific matter or dispute.

The information published on the website may not be relied upon alone to make a legal decision without consulting a specialist and studying the relevant documents and facts.

The office likewise does not guarantee that the website will be free of interruptions, technical faults or unintended errors, and bears no liability for damages arising from causes beyond its control, to the extent permitted by law.

These provisions do not exempt the office from any liability that may not lawfully be excluded or limited.

Twelfth: Intellectual property rights

The intellectual property rights in the website's original content — including texts, legal drafting, designs, logos, marks and published materials — belong to the office or to its licensed rights holders, as the case may be.

None of these materials may be copied, reproduced, published, distributed or exploited, in whole or in part, for commercial or other purposes without obtaining the prior written consent of the rights holder, unless such use is permitted by law.

Thirteenth: External links

The website may contain links to third-party websites or platforms to make it easier for the user to reach related information or services. The office bears no responsibility for the content of those websites or their privacy policies or practices, and the user is advised to review their terms and policies before using them.

Fourteenth: Data retention and usage records

The office retains personal data, correspondence and related records for the period necessary to fulfil the purposes for which they were collected, or for the period required by legal, regulatory and professional obligations, or to protect the office's rights and legitimate interests in the event of a dispute or claim.

The office may, to the extent permitted by law, retain records, correspondence and electronic evidence connected to legal violations, where needed to establish facts, protect rights, or take legal action.

Fifteenth: Amendments to the policy

The office reserves the right to amend or update the privacy policy and the website's terms and conditions of use from time to time, in line with legal or technical developments or business requirements.

The updated version is published on the website, and the "last updated" date shown at the beginning of this document is the authoritative one.

Sixteenth: Applicable law and jurisdiction

This policy is governed by and interpreted in accordance with the legislation in force in the United Arab Emirates, and the competent judicial authorities in the UAE have jurisdiction over disputes arising from its application, in accordance with the legally established rules of subject-matter and territorial jurisdiction.

Seventeenth: Contact us

For any enquiry or request relating to the privacy policy, the website's terms of use, or personal data, you can contact the office through the following channels:

• Office name: Abdelrahman Murad Legal Consultancy.
• Email: info@amlc.ae
• Phone: 0541330331 – 0581884645
• WhatsApp: 0541330331 – 0581884645
• Address: United Arab Emirates – Emirate of Sharjah – Sharjah Publishing City.
• Website: https://amlc.ae